Is Your Physician Burnout Impacting Patient Experience?

Provider burnout has reached staggering levels and there is plenty of data that suggests this is a major contributing factor to negative patient experiences. As providers encounter more job stressors, quality care wanes. It would make sense that the fatigue these physicians feel contributes to patient frustration and lowered satisfaction scores.  But is the correlation…

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Improving Patient Experience with Technology

Leaders understand that the delivery of quality health care, combined with the drive for efficiency, juxtaposes patients seeking care from their organization or going elsewhere.  The shift toward a more consumer-focused version of care delivery has begun.  Increasing competition and declining reimbursements have pushed healthcare providers to adopt new ways of doing business.  Many of…

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